Questions clients ask before working with us

We launch Amazon private label brands, build AI and automation into daily operations, and build custom software and websites. We also manage Amazon, Walmart and Shopify operations and run digital marketing, as a long-term partner for businesses that want to grow.

We have offices in Rajshahi, Bangladesh and Washington, DC, and serve clients across the United States, Canada, the United Kingdom, Australia, Europe and the Middle East. We work in overlapping time zones, in English, over Slack, email and scheduled calls.

Every engagement is led by a senior specialist in its discipline: software engineering, marketplace management or digital marketing. The case studies on this site show work the team has delivered, and each one says where its figures come from.

You get strategy, design, development, marketing and support from one senior team, with a fixed written quote before work starts and a written report every week.

Every engagement follows our 9-step process: Discovery Call, Audit & Analysis, Strategy & Roadmap, Design & Setup, Build & Implement, QA & Compliance, Launch, Training & Handover, and Optimize & Scale. You get clear milestones and weekly reporting throughout.

A dedicated point of contact, weekly written progress reports, shared project boards, and scheduled calls in your time zone. You always know what shipped, what is next, and where the budget stands.

Yes. A website, an audit or a single-channel engagement is a good way to start, and it shows you how we work before you commit to more.

Depending on the engagement: fixed-price projects, monthly management retainers (eCommerce and marketing), or dedicated team arrangements. Every quote is written, itemized and fixed before work begins.

Project work is contracted per project. Management retainers run month to month after an initial onboarding period.

Bank transfer (Wise), major cards and PayPal. Invoices are issued in USD with milestone-based schedules for larger projects.

Every project includes a post-launch support window covering bugs and adjustments. Beyond that, our maintenance plans cover updates, backups, monitoring and priority response SLAs.

You do, completely. Source code, hosting, marketplace and ad accounts are all owned by you. We are granted access, never ownership.

Priority support tickets are acknowledged within business hours the same day, with critical production issues escalated immediately under maintenance SLAs.